Pandemic or not, hotels better get it together. Covid-19 is no longer a new thing, its been around for well over a year now. And, you would think that over a year later, hotels would be adjusting as needed. Covid-19 will forever change the way we travel in the future, there is no denying that. Value hotels and hotels in general, need to figure this out if they haven’t already because in my experience, they have a lot to learn.
When I’m considering an overnight accommodation, I want it to be budget friendly. I want it to have clean sheets. I want it to have a hot shower…and I need it to be in a good location. A value hotel comes in clutch when it offers a continental breakfast.
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Mask Up at Hotels Across the US
From what I have seen so far, budget hotels are not adjusting, besides for putting “mask up” signs on the front door and adding a Costco size hand sanitizer at the front desk. The rooms are not any cleaner, maybe even dirtier from my finding.
But, the biggest disappointment for me, is the lack of a continental breakfast. Like, seriously, no food? There is no way to make me more hangry and disappointed. As a hotel, you can’t offer anything at all? The airlines have barely adjusted, but that’s another story. Some airlines have gone to a paper bag system with water, a wipe and a snack to limit in cabin interaction.
Will hotels adjust to Covid-19 in the future?
Why can’t hotels do the same for breakfast? Bagels and water. Yogurt and juice. Cold milk and cereal? Is that too much to ask for? Certainly the prices haven’t changed to reflect not being offered the service. If it sounds like I’m being pretentious, I’m not. At least change the price of the nightly stay or take it off the website where it says you offer a continental breakfast. It would take all of 5 minutes and not leave your customers to believe that when they wake up the next morning, they will have nothing to eat.
So I ask again, where is the value in value hotels? Let me know your recent experience in the comments below.